Privacy Policy

Last updated: August 6, 2026

North Phoenix FCI ("we," "us," or "our") provides flooring sales and installation services to homeowners in Phoenix, Arizona. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

  • Contact details you provide, such as your name, phone number, email address and service address.
  • Project details you share when requesting an estimate, such as rooms, measurements and product preferences.
  • Records of calls, emails and text messages between you and us.
  • Basic website usage information such as pages visited and device type.

How We Use Information

  • To respond to your enquiry and prepare an estimate.
  • To schedule and carry out appointments and installations.
  • To provide customer service and follow up on your project.
  • To meet legal, tax and recordkeeping obligations.

SMS Text Messaging

Phone numbers collected through this website are used to contact you about your enquiry, including appointment confirmations, scheduling and project updates. Message frequency varies based on your enquiry, and message and data rates may apply. You can reply STOP at any time to opt out of text messages, or reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services. Mobile phone numbers and SMS consent information are never sold or shared with third parties or affiliates for their marketing purposes; they are shared only with the messaging providers needed to deliver the messages you requested.

How We Share Information

We share personal information only with service providers that help us run our business (such as scheduling, messaging, email and payment providers), with the installers and subcontractors assigned to your project, and with authorities when required by law. We do not sell your personal information.

Data Retention

We retain personal information for as long as needed to service your project, comply with legal obligations and resolve disputes. You may request deletion of your information at any time, subject to legal recordkeeping requirements.

Your Choices

  • Contact us to review, update or delete your information.
  • Reply STOP to any text message to opt out of SMS.
  • Use the unsubscribe link in any marketing email we send.

Security

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure.

Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The date above reflects the most recent revision.

Contact Us

North Phoenix FCI
2415 W Happy Valley Rd, Suite 105, Phoenix, AZ 85085
(602) 555-0142
info@northphoenixfci.com